2018 Customer Satisfaction Survey

2018 Customer Satisfaction Survey

Customer satisfaction is at the heart of our concerns. That is why, last May, we conducted a survey to better understand your expectations and your level of satisfaction with our relationships.

We would like to thank all our clients for having participated in our satisfaction survey and thus contributed to the continuous improvement of our services.

Enquete globale EN

Among the strengths of Phytocontrol, you have chosen in priority :

Enquete points forts EN

Other strengths of this question included sample collection, customer service, consulting, pricing, regulation, analysis reporting, communication and sample tracking.

Commercial relationship

Enquete satisfaction globale EN

Phytocontrol services

Enquete prestations EN

Our areas of improvement according to you…

Enquete ameliorations EN

Phytocontrol develops for you:

New local laboratories: the proxilab of Brittany
An innovative range of screenings for drug residue analysis
A technological upgrade of pesticide screenings
Deployment of dedicated logistics services in the regions

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