EMERGENCY
Facing an emergency?
In an emergency, we respond in under 2 hours,
with reliable, responsive scientific expertise to secure your operations.
emergencies handled in under 24 hours
at your service throughout France
carried out every year
trust us
In an emergency, you are never alone
They have already gone through stressful days…
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Michel
Campsite manager
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Fabrice
Oil producer
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Sophie
Petfood Quality Manager
A fire near our logistics site required a quick assessment of the contamination risk to stored products. As quality manager in an animal feed company, I had to urgently draw up a control plan to check whether the goods could still be sold.
As a producer, controlling contaminants such as pesticide residues, mycotoxins or heavy metals is crucial to preserving the quality of our oils (olive, sunflower, rapeseed). Phytocontrol supports us daily with reliable analyses and ultra-fast turnaround times, essential during crushing and blending periods.
Thanks to their accreditations (including FEDIOL and GMO testing), we sell our oils with complete peace of mind and provide an absolute guarantee to our distributors and consumers. They are an essential trusted partner in showcasing our expertise.
Managing quality in petfood means constant pressure: we have no room for error when it comes to animal health. With Phytocontrol, I found a partner who shares this mental load with us. Their technicians know our production lines inside out and manage our control plans very smoothly.
Whenever there’s any doubt about a raw material or a factory sample, their responsiveness is exemplary. We pick up the phone and immediately have an expert on the line to guide us. This closeness and attentiveness make all the difference: I know our products leave the factory perfectly safe, and I sleep much better at night.
security
We support you
in all your emergency situations
When every minute counts, our experts are ready to step in to secure your products and protect your business.
We immediately mobilise the right skills for your issue to provide a fast, reliable and documented solution.
The most common situations
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Industrial
A fire declared near our logistics site, creating a potential contamination risk for our animal feed products.
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Agricultural cooperative
Alert on a harvest batch: express analyses to rule out any contamination risk before storage.
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Campsite
Following flooding at the campsite, a water quality check is needed to rule out any contamination risk.
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Restaurant owner
Ahead of an upcoming hygiene inspection: he has his practices audited, takes a training course and digitalises his food safety control plan to ensure flawless compliance.
Commitment
We take over and manage the emergency
from A to Z with a dedicated team by your side
As soon as you call, we mobilise our teams to ensure fast, comprehensive handling of the situation.
You are kept informed at every step, with complete transparency.
Our commitment, step by step:
- We call you back immediately
An expert contacts you without delay to understand the situation and define the appropriate response protocol. - We take over
Our technical teams mobilise and deploy a tailor-made action plan to secure your products and flows. - We send you the results within 48 hours
Analyses are carried out urgently in our accredited laboratories, with a clear, actionable report delivered in under 2 days.
Emergency
Need an immediate response?
Choose the option that suits your situation.
Priority emergency
Response in under 2 hours
Contact us now for priority, immediate intervention.
Additional fees apply to guarantee ultra-fast handling.
Quick response
If your situation does not match the emergency cases above, you can contact us here.
We support you at no extra cost, with slightly more flexible timeframes but the same quality of service.