{"id":544410,"date":"2026-08-27T01:01:11","date_gmt":"2026-08-26T23:01:11","guid":{"rendered":"https:\/\/dev.phytocontrol.com\/uncategorized\/customer-area-upgrade\/"},"modified":"2026-08-27T01:01:12","modified_gmt":"2026-08-26T23:01:12","slug":"customer-area-upgrade","status":"publish","type":"post","link":"https:\/\/dev.phytocontrol.com\/en\/news\/customer-area-upgrade\/","title":{"rendered":"Customer Area upgrade"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><b>The Phytocontrol laboratory is upgrading its customer area to make it simpler and more efficient to use, while adding new features for your online orders.<\/b><\/p>\n\n<p class=\"wp-block-paragraph\">To make managing their business easier, our customers can now <strong>track the processing of their order in real time<\/strong>.<\/p>\n\n<p class=\"wp-block-paragraph\">Committed to customer satisfaction, we have developed this new feature to offer a better user experience: access sample tracking in one click!<\/p>\n\n<h3 class=\"wp-block-heading\">4 steps to follow<\/h3>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.phytocontrol.com\/wp-content\/uploads\/2022\/11\/Parcours-suivi-echantillon.png\" alt=\"Sample tracking journey\"\/><\/figure>\n\n<h3 class=\"wp-block-heading\">Real-time sample traceability!<\/h3>\n\n<p class=\"wp-block-paragraph\">When placing an order from the <a href=\"https:\/\/myphytocontrol.com\/#\/\">myphytocontrol.com<\/a> customer area, a tracking number called a &#8216;tracking code&#8217; is assigned to each sample. This number must be written on the sample when it is sent, to enable its identification, registration and traceability.<\/p>\n\n<p class=\"wp-block-paragraph\">It is therefore possible to track the processing of the sample within our laboratory in real time by clicking on it, from the customer area.<\/p>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.phytocontrol.com\/wp-content\/uploads\/2022\/11\/actu_espace-client-suivi-02.jpg\" alt=\"actu_espace-client-suivi-02\"\/><\/figure>\n\n<h3 class=\"wp-block-heading\">A tailor-made regulatory watch area<\/h3>\n\n<p class=\"wp-block-paragraph\">We provide you, in your Customer Area, with a search engine that gives you access to all texts in force by type of contaminant and topic. This tool allows you to target essential information regarding applicable maximum limits, sampling methods, required performance criteria for analytical methods, European pesticide residue control programmes, and water analysis programmes.<\/p>\n\n<p class=\"wp-block-paragraph\">You customise your own area! Choose the matrices, types and categories relevant to your activity, and only receive what interests you.<\/p>\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/dev.phytocontrol.com\/en\/full-form\/\">CONTACT US<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The Phytocontrol laboratory is upgrading its customer area to make it simpler and more efficient&hellip;<\/p>\n","protected":false},"author":2,"featured_media":28173,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[180],"tags":[],"class_list":["post-544410","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Customer Area upgrade - 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