{"id":543863,"date":"2026-08-26T21:37:17","date_gmt":"2026-08-26T19:37:17","guid":{"rendered":"https:\/\/dev.phytocontrol.com\/training-centre\/quality-management\/crisis-management\/"},"modified":"2026-08-26T21:37:17","modified_gmt":"2026-08-26T19:37:17","slug":"crisis-management","status":"publish","type":"page","link":"https:\/\/dev.phytocontrol.com\/en\/training-centre\/quality-management\/crisis-management\/","title":{"rendered":"Crisis management"},"content":{"rendered":"
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Accueil<\/a><\/span><\/span><\/p>\n <\/div>\n \n \"\"\n <\/picture>\n

Crisis management <\/h1>\n
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Information<\/strong><\/em><\/h2>\n\n\n\n

Audience: Plant Manager, Industrial Director, Production Manager, Quality Manager, Workshop Manager, Sales Manager.<\/p>\n\n\n\n

Duration: 1 day, i.e. 7 hours<\/p>\n\n\n\n

Location: Remote<\/p>\n\n\n\n

Prerequisites: None<\/p>\n\n\n\n

Open (inter-company) price: EUR 650 excl. VAT per participant<\/p>\n\n\n\n

In-house price: on request<\/p>\n\n\n\n

Training dates: Contact us<\/p>\n\n\n\n

Contact us for your in-house training \/ pricing request (on-site or remote).<\/strong><\/p>\n\n\n\n

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Pre-register<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Contact us<\/strong>PhytocontrolAudit, Consulting, Training<\/strong>Parc Scientifique180 rue Maupas – 30035 N\u00ceMESTel.: +33(0)434147000Fax: +33(0)466239995Email: contact@phytocontrol-acf.com<\/a><\/p>\n\n\n\n

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Order a tailor-made diagnostic audit<\/a><\/div>\n<\/div>\n\n\n\n
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Order consulting support<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n
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Objectives<\/strong><\/h2>\n\n\n\n
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Be able to understand and manage the various stages of crisis management once it has been identified as such.<\/p>\n\n<\/div>\n<\/div>\n\n\n

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Manage the level of rigour and communication internally and externally with authorities and the media<\/p>\n\n<\/div>\n<\/div>\n\n\n

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Support effective crisis management while maintaining the company’s image.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n

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Programme<\/em><\/strong><\/h2>\n\n\n\n

1. The food crisis<\/strong><\/p>\n\n\n\n

2. Defining a crisis<\/strong><\/p>\n\n\n\n

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  • Regulatory context and manufacturer’s responsibility<\/li>\n\n\n\n
  • Internal definition of a crisis<\/li>\n\n\n\n
  • How to prevent a crisis?<\/li>\n<\/ul>\n\n\n\n

    3. Risk management: controls and communication on food risks<\/strong><\/p>\n\n\n\n

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    • The different phases of crisis management<\/li>\n\n\n\n
    • Crisis management: communication when a withdrawal or recall is necessary<\/li>\n\n\n\n
    • The government departments involved and their areas of competence<\/li>\n<\/ul>\n\n\n\n

      4. The alert and hazard or risk assessment phase<\/strong><\/p>\n\n\n\n

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      • Assessment of alerts and crises<\/li>\n\n\n\n
      • Measuring severity using the question grid<\/li>\n\n\n\n
      • Assessing consequences and decision-making<\/li>\n\n\n\n
      • Communication with authorities where the severity level requires it<\/li>\n\n\n\n
      • Drafting the alert form<\/li>\n<\/ul>\n\n\n\n

        5. The alert management phase<\/strong><\/p>\n\n\n\n

        Choice of actions to implement, strengthening of controls, specific actions, product withdrawals, product recalls, internal communication, communication to consumers and media management<\/p>\n\n\n\n

        6. Raising team awareness of food crises<\/strong><\/p>\n\n\n\n

        7. Presentation of the crisis management procedure<\/strong><\/p>\n\n\n\n

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        • Carrying out a practical crisis simulation exercise<\/li>\n\n\n\n
        • Presentation of the various documents to use in crisis management<\/li>\n\n\n\n
        • Debrief on the simulation exercise and identification of areas for improvement<\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

          Information Audience: Plant Manager, Industrial Director, Production Manager, Quality Manager, Workshop Manager, Sales Manager. Duration:…<\/p>\n","protected":false},"author":8,"featured_media":13252,"parent":543846,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"page_category":[],"class_list":["post-543863","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nPhytocontrol<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"website\" \/>\n<meta property=\"og:site_name\" content=\"Phytocontrol\" \/>\n<meta property=\"og:image\" content=\"https:\/\/dev.phytocontrol.com\/app\/uploads\/2018\/04\/open-graph.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/dev.phytocontrol.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/dev.phytocontrol.com\\\/en\\\/\",\"name\":\"Phytocontrol\",\"description\":\"Laboratoire d'analyses\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/dev.phytocontrol.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Phytocontrol","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"website","og_site_name":"Phytocontrol","og_image":[{"width":1200,"height":630,"url":"https:\/\/dev.phytocontrol.com\/app\/uploads\/2018\/04\/open-graph.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebSite","@id":"https:\/\/dev.phytocontrol.com\/en\/#website","url":"https:\/\/dev.phytocontrol.com\/en\/","name":"Phytocontrol","description":"Laboratoire d'analyses","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/dev.phytocontrol.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/dev.phytocontrol.com\/en\/wp-json\/wp\/v2\/pages\/543863","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.phytocontrol.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dev.phytocontrol.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dev.phytocontrol.com\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.phytocontrol.com\/en\/wp-json\/wp\/v2\/comments?post=543863"}],"version-history":[{"count":1,"href":"https:\/\/dev.phytocontrol.com\/en\/wp-json\/wp\/v2\/pages\/543863\/revisions"}],"predecessor-version":[{"id":543864,"href":"https:\/\/dev.phytocontrol.com\/en\/wp-json\/wp\/v2\/pages\/543863\/revisions\/543864"}],"up":[{"embeddable":true,"href":"https:\/\/dev.phytocontrol.com\/en\/wp-json\/wp\/v2\/pages\/543846"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.phytocontrol.com\/en\/wp-json\/wp\/v2\/media\/13252"}],"wp:attachment":[{"href":"https:\/\/dev.phytocontrol.com\/en\/wp-json\/wp\/v2\/media?parent=543863"}],"wp:term":[{"taxonomy":"page_category","embeddable":true,"href":"https:\/\/dev.phytocontrol.com\/en\/wp-json\/wp\/v2\/page_category?post=543863"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}