{"id":23254,"date":"2021-07-23T12:35:51","date_gmt":"2021-07-23T10:35:51","guid":{"rendered":"http:\/\/exgdete.cluster028.hosting.ovh.net\/?page_id=23254"},"modified":"2026-08-27T22:44:30","modified_gmt":"2026-08-27T20:44:30","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/dev.phytocontrol.com\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<section class=\"hero-bloc \">\n    <div class=\"container grid \">\n\n       \n        <div class=\"hero-bloc__content\">\n            <div class=\"breadcrumbs\" typeof=\"BreadcrumbList\" vocab=\"https:\/\/schema.org\/\">\n        <p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/dev.phytocontrol.com\/en\/\">Accueil<\/a><\/span><\/span><\/p>\n    <\/div>\n                            <picture class=\"hero-bloc__parent-logo\">\n                    <img decoding=\"async\" width=\"186\" height=\"80\" src=\"https:\/\/dev.phytocontrol.com\/app\/uploads\/2026\/03\/Logo-Phytocontrol-Group-1-186x80.png\" class=\"attachment-parent_logo-x2 size-parent_logo-x2\" alt=\"\" srcset=\"https:\/\/dev.phytocontrol.com\/app\/uploads\/2026\/03\/Logo-Phytocontrol-Group-1-186x80.png 186w, https:\/\/dev.phytocontrol.com\/app\/uploads\/2026\/03\/Logo-Phytocontrol-Group-1.png 200w\" sizes=\"(max-width: 186px) 100vw, 186px\" \/>\n                <\/picture>\n                                        <h1 class=\"hero-bloc__title\">Privacy policy <\/h1>\n                                <\/div>\n                <picture class=\"thumb\">\n            <img decoding=\"async\" width=\"710\" height=\"549\" src=\"https:\/\/dev.phytocontrol.com\/app\/uploads\/2026\/08\/politique_confidentialite.png\" class=\"attachment-thumbnail-full-x2 size-thumbnail-full-x2 wp-post-image\" alt=\"Politique confidentialite\" srcset=\"https:\/\/dev.phytocontrol.com\/app\/uploads\/2026\/08\/politique_confidentialite.png 710w, https:\/\/dev.phytocontrol.com\/app\/uploads\/2026\/08\/politique_confidentialite-300x232.png 300w, https:\/\/dev.phytocontrol.com\/app\/uploads\/2026\/08\/politique_confidentialite-103x80.png 103w, https:\/\/dev.phytocontrol.com\/app\/uploads\/2026\/08\/politique_confidentialite-635x491.png 635w\" sizes=\"(max-width: 710px) 100vw, 710px\" \/>\n        <\/picture>\n            <\/div>\n<\/section>\n<div class=\"wp-block-group is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-df7bfe9b wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-left wp-block-paragraph\">Respect for privacy and the protection of personal data are a priority for <strong>Laboratoire Phytocontrol<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This policy informs you how we collect, use, store and protect your personal data when you visit <a href=\"https:\/\/www.phytocontrol.com\/\">www.phytocontrol.com<\/a>, use its forms or communicate with our teams.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It is drawn up in accordance with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Regulation (EU) 2016\/679 of 27 April 2016, known as the \u201cGeneral Data Protection Regulation\u201d or \u201cGDPR\u201d;<\/li>\n\n\n\n<li>French law No. 78-17 of 6 January 1978, as amended, known as the \u201cData Protection Act\u201d.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Who is responsible for processing your <strong>data<\/strong>?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The controller for processing carried out via the site is:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Laboratoire Phytocontrol<\/strong><br\/>Simplified joint-stock company with capital of EUR 1,000,000<br\/>Registered with the N\u00eemes Trade and Companies Register under number 490 024 049<br\/>SIRET: 490 024 049 00028<br\/>Parc scientifique Georges Besse II<br\/>180 rue Philippe Maupas<br\/>30035 N\u00eemes \u2013 France<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Phone: +33 (0)4 34 14 70 00<br\/>Customer service: 0 800 900 775<br\/>Email address: <a href=\"mailto:service-clients@phytocontrol.com\">service-clients@phytocontrol.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Phytocontrol has appointed a data protection officer, who can be contacted at the following address:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"mailto:dpo@phytocontrol.com\">dpo@phytocontrol.com<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Who does this <strong>policy<\/strong> apply to?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This policy applies in particular to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>site visitors;<\/li>\n\n\n\n<li>prospects;<\/li>\n\n\n\n<li>customers and professional contacts;<\/li>\n\n\n\n<li>people requesting an audit, consulting, an analysis or a demonstration;<\/li>\n\n\n\n<li>people pre-registering for a training course;<\/li>\n\n\n\n<li>subscribers to our newsletters;<\/li>\n\n\n\n<li>candidates applying for a job offer or sending a spontaneous application;<\/li>\n\n\n\n<li>journalists and press contacts;<\/li>\n\n\n\n<li>suppliers, partners and subcontractors;<\/li>\n\n\n\n<li>people using our contact or emergency forms.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Customer areas, online shops or external sites accessible from the Phytocontrol site may have their own privacy policy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. What personal data do we <strong>collect<\/strong>?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on your use of the site and the nature of your request, we may collect the following categories of data.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3.1 Identification data<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>title;<\/li>\n\n\n\n<li>surname;<\/li>\n\n\n\n<li>first name;<\/li>\n\n\n\n<li>role;<\/li>\n\n\n\n<li>signature, where applicable.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3.2 Contact details<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>email address;<\/li>\n\n\n\n<li>phone number;<\/li>\n\n\n\n<li>postal address;<\/li>\n\n\n\n<li>country or geographic area.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3.3 Professional data<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>company or organisation;<\/li>\n\n\n\n<li>role and department;<\/li>\n\n\n\n<li>sector of activity;<\/li>\n\n\n\n<li>department or business line concerned;<\/li>\n\n\n\n<li>customer number or professional references;<\/li>\n\n\n\n<li>needs and services sought.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3.4 Data relating to your requests<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>subject and content of your message;<\/li>\n\n\n\n<li>request for an analysis, audit or consulting service;<\/li>\n\n\n\n<li>request for a demonstration;<\/li>\n\n\n\n<li>sales enquiry or quote request;<\/li>\n\n\n\n<li>information required to handle an emergency;<\/li>\n\n\n\n<li>chosen training course;<\/li>\n\n\n\n<li>availability or contact preference;<\/li>\n\n\n\n<li>history of exchanges with our teams;<\/li>\n\n\n\n<li>documents sent as attachments.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3.5 Data relating to job applications<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>curriculum vitae;<\/li>\n\n\n\n<li>cover letter;<\/li>\n\n\n\n<li>qualifications and diplomas;<\/li>\n\n\n\n<li>professional experience;<\/li>\n\n\n\n<li>skills;<\/li>\n\n\n\n<li>availability;<\/li>\n\n\n\n<li>salary expectations, where applicable;<\/li>\n\n\n\n<li>any information provided voluntarily as part of the application.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Please do not send us any information that is not directly and necessarily related to the position sought.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3.6 Data relating to communications and marketing<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>newsletter subscription;<\/li>\n\n\n\n<li>communication preferences;<\/li>\n\n\n\n<li>participation in a webinar, event or training course;<\/li>\n\n\n\n<li>history of communications sent;<\/li>\n\n\n\n<li>interactions with our emails, where permitted by law;<\/li>\n\n\n\n<li>unsubscribe requests or objections to marketing.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3.7 Technical and browsing data<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IP address;<\/li>\n\n\n\n<li>type of device;<\/li>\n\n\n\n<li>browser and operating system;<\/li>\n\n\n\n<li>pages viewed;<\/li>\n\n\n\n<li>date and time of connection;<\/li>\n\n\n\n<li>source of the visit;<\/li>\n\n\n\n<li>technical logs and security data;<\/li>\n\n\n\n<li>cookie identifiers or other trackers, depending on your choices.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">For more information, please see our <strong>Policy on cookies and other trackers<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. How is your data <strong>collected<\/strong>?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Your data may be collected:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>directly from you when you fill in a form;<\/li>\n\n\n\n<li>when you contact us by phone, email or post;<\/li>\n\n\n\n<li>when you sign up for a newsletter, an event, a webinar or a training course;<\/li>\n\n\n\n<li>when you apply for a job offer;<\/li>\n\n\n\n<li>when you create or use an account;<\/li>\n\n\n\n<li>automatically as you browse, depending on the cookies allowed;<\/li>\n\n\n\n<li>from your employer, your organisation or a professional contact;<\/li>\n\n\n\n<li>from a partner, an event organiser or a publicly available source, in accordance with the applicable regulations.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Where data is not collected directly from you, we inform you of its source under the conditions set out in the GDPR.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Why do we process your <strong>data<\/strong>?<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Purpose<\/th><th>Data mainly concerned<\/th><th>Legal basis<\/th><\/tr><\/thead><tbody><tr><td>Responding to general contact requests<\/td><td>Identity, contact details, organisation, message<\/td><td>Phytocontrol&#8217;s legitimate interest in responding to requests<\/td><\/tr><tr><td>Preparing a quote or a service<\/td><td>Identity, contact details, needs expressed, professional information<\/td><td>Pre-contractual measures taken at your request<\/td><\/tr><tr><td>Managing requests for audits, consulting or demonstrations<\/td><td>Identity, contact details, organisation, content of the request<\/td><td>Pre-contractual measures or legitimate interest<\/td><\/tr><tr><td>Handling urgent requests<\/td><td>Identity, contact details and information required to handle the request<\/td><td>Pre-contractual measures, performance of the contract or legitimate interest<\/td><\/tr><tr><td>Managing the customer relationship<\/td><td>Contact details, history of exchanges, contractual data<\/td><td>Performance of the contract<\/td><\/tr><tr><td>Managing pre-registrations and registrations for training courses<\/td><td>Identity, contact details, role, chosen training course<\/td><td>Pre-contractual measures and performance of the contract<\/td><\/tr><tr><td>Sending our newsletters and professional information<\/td><td>Identity, email address, preferences<\/td><td>Consent or legitimate interest, depending on the context and applicable regulations<\/td><\/tr><tr><td>Organising events and webinars<\/td><td>Identity, contact details, organisation, registration<\/td><td>Performance of the requested service or consent<\/td><\/tr><tr><td>Carrying out B2B marketing<\/td><td>Professional contact details, role, organisation, history<\/td><td>Phytocontrol&#8217;s legitimate interest in developing its business<\/td><\/tr><tr><td>Managing press and institutional requests<\/td><td>Identity, contact details, media outlet or organisation, request<\/td><td>Legitimate interest in managing our public relations<\/td><\/tr><tr><td>Managing applications and recruitment<\/td><td>CV, cover letter, background, qualifications<\/td><td>Pre-contractual measures and legitimate interest in recruiting<\/td><\/tr><tr><td>Securing the site and preventing fraud<\/td><td>IP address, technical logs, device information<\/td><td>Legitimate interest in ensuring the security of the site<\/td><\/tr><tr><td>Measuring audience and improving the site<\/td><td>Browsing data and technical identifiers<\/td><td>Consent, except where exempted by applicable regulations<\/td><\/tr><tr><td>Managing your cookie preferences<\/td><td>Choices and technical identifiers<\/td><td>Compliance with a legal obligation and legitimate interest in retaining evidence of choices<\/td><\/tr><tr><td>Handling requests to exercise rights<\/td><td>Identity, contact details, content of the request, supporting document if necessary<\/td><td>Compliance with a legal obligation<\/td><\/tr><tr><td>Managing complaints and disputes<\/td><td>Data required for the complaint or case file<\/td><td>Legitimate interest in defending our rights and complying with our obligations<\/td><\/tr><tr><td>Complying with our legal, accounting and tax obligations<\/td><td>Contractual, administrative and financial data<\/td><td>Compliance with a legal obligation<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Where processing is based on your consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where processing is based on our legitimate interest, we ensure that it does not disproportionately affect your interests, rights or freedoms.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Is the information requested <strong>mandatory<\/strong>?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Fields marked with an asterisk in the forms are required in order to process your request.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you do not provide this information, Phytocontrol may be unable:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>to respond to your request;<\/li>\n\n\n\n<li>to send you a quote;<\/li>\n\n\n\n<li>to contact you again;<\/li>\n\n\n\n<li>to handle an emergency;<\/li>\n\n\n\n<li>to register your pre-registration;<\/li>\n\n\n\n<li>or to review your application.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Other information is optional. However, it may help us provide you with a more precise response.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Who can access your <strong>data<\/strong>?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Your data is accessible, within the limits of their respective duties, to authorised Phytocontrol departments, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>customer service and customer relations;<\/li>\n\n\n\n<li>sales teams;<\/li>\n\n\n\n<li>marketing and communications teams;<\/li>\n\n\n\n<li>technical and analytical departments;<\/li>\n\n\n\n<li>training department;<\/li>\n\n\n\n<li>human resources;<\/li>\n\n\n\n<li>administrative, accounting and legal departments;<\/li>\n\n\n\n<li>IT department;<\/li>\n\n\n\n<li>management;<\/li>\n\n\n\n<li>the data protection officer.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">It may also be disclosed to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>our IT service providers and hosting providers;<\/li>\n\n\n\n<li>providers of email, CRM, form management or newsletter solutions;<\/li>\n\n\n\n<li>service providers involved in organising events or training courses;<\/li>\n\n\n\n<li>recruitment agencies, where necessary;<\/li>\n\n\n\n<li>our legal advisers, auditors or insurers;<\/li>\n\n\n\n<li>administrative or judicial authorities legally entitled to receive it;<\/li>\n\n\n\n<li>our partners or subcontractors where their involvement is necessary to process your request.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Our service providers may only use the data on our instructions and for the tasks assigned to them. Their obligations are contractually governed in accordance with the GDPR.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Phytocontrol does not sell your personal data.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. How long do we keep your <strong>data<\/strong>?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Data is kept only for as long as necessary for the purpose for which it was collected.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Category or purpose<\/th><th>Indicative retention period<\/th><\/tr><\/thead><tbody><tr><td>General requests with no contractual relationship<\/td><td>Time required to process the request, then up to 3 years from the last contact<\/td><\/tr><tr><td>Prospects and sales enquiries<\/td><td>3 years from collection or from the prospect&#8217;s last contact<\/td><\/tr><tr><td>Customers and customer contacts<\/td><td>For the duration of the contractual relationship, then for the applicable legal or limitation periods<\/td><\/tr><tr><td>Contractual and commercial documents<\/td><td>5 years from the end of the contractual relationship, unless a different legal period applies<\/td><\/tr><tr><td>Accounting records and invoices<\/td><td>10 years in accordance with accounting obligations<\/td><\/tr><tr><td>Newsletter<\/td><td>Until consent is withdrawn or unsubscription, and a maximum of 3 years after the last active contact<\/td><\/tr><tr><td>Marketing opt-out list<\/td><td>At least 3 years, solely to prevent any further solicitation<\/td><\/tr><tr><td>Pre-registration for a training course not taken<\/td><td>Time required to process the request, then a maximum of 3 years after the last contact<\/td><\/tr><tr><td>Data relating to a training course taken<\/td><td>For the duration of the relationship, then in accordance with applicable legal and certification obligations<\/td><\/tr><tr><td>Successful application<\/td><td>Added to the employee&#8217;s file, in accordance with the applicable staff policy<\/td><\/tr><tr><td>Unsuccessful application<\/td><td>Duration of the recruitment process, then up to 2 years after the last contact if retention in a talent pool has been indicated<\/td><\/tr><tr><td>Request to exercise a right<\/td><td>Time required to process the request, then archived for a period allowing proof of processing<\/td><\/tr><tr><td>Copy of proof of identity<\/td><td>Only for the time required to verify identity, unless specific evidentiary needs apply<\/td><\/tr><tr><td>Inactive online accounts<\/td><td>Period defined according to the department concerned; deletion after 2 years of inactivity is recommended<\/td><\/tr><tr><td>Technical and security logs<\/td><td>Period proportionate to security needs, generally between 6 and 12 months<\/td><\/tr><tr><td>Cookie choices<\/td><td>6 months<\/td><\/tr><tr><td>Cookies and browsing data<\/td><td>Periods specified in the Cookie Policy<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">At the end of these periods, data is deleted, anonymised or placed in intermediate archiving where a legal obligation or the defence of our rights so justifies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. <strong>Marketing<\/strong> and <strong>newsletters<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Phytocontrol may send you information relating to its activities, services, events, training courses, regulatory news or professional content.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where your consent is required, no communication is sent to you without your prior agreement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In some cases, particularly for communications sent to professionals in connection with their activity or to customers regarding similar services, processing may be based on our legitimate interest.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may object to these communications free of charge and at any time:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>by clicking on the unsubscribe link included in each email;<\/li>\n\n\n\n<li>by writing to us at <strong><a href=\"mailto:dpo@phytocontrol.com\">dpo@phytocontrol.com<\/a><\/strong>;<\/li>\n\n\n\n<li>by contacting the department indicated in the communication.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Your objection will be recorded in a dedicated list to ensure that you are not contacted again. Information contained in this list will not be used for any other purpose.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Data transfers outside the <strong>European Economic Area<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We give preference to service providers that process data within the European Union or the European Economic Area.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, some technical service providers may process data in countries located outside this area.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where such transfers take place, we ensure that they are based on a mechanism recognised by the GDPR, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>an adequacy decision by the European Commission;<\/li>\n\n\n\n<li>standard contractual clauses adopted by the European Commission;<\/li>\n\n\n\n<li>binding corporate rules;<\/li>\n\n\n\n<li>or any other appropriate safeguard.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Additional measures may be applied where necessary.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may obtain further information on these safeguards by contacting our data protection officer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. How do we protect your <strong>data<\/strong>?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Phytocontrol implements appropriate technical and organisational measures to protect personal data against:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>unauthorised access;<\/li>\n\n\n\n<li>loss;<\/li>\n\n\n\n<li>alteration;<\/li>\n\n\n\n<li>disclosure;<\/li>\n\n\n\n<li>destruction;<\/li>\n\n\n\n<li>unlawful or fraudulent use.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These measures include, depending on the processing concerned:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>access rights management;<\/li>\n\n\n\n<li>restricting access to authorised persons only;<\/li>\n\n\n\n<li>user authentication;<\/li>\n\n\n\n<li>securing communications and infrastructure;<\/li>\n\n\n\n<li>data backup;<\/li>\n\n\n\n<li>logging of access;<\/li>\n\n\n\n<li>staff awareness training;<\/li>\n\n\n\n<li>contractual oversight of service providers;<\/li>\n\n\n\n<li>incident and data breach management procedures.<\/li>\n\n\n\n<li><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">12. What are your <strong>rights<\/strong>?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on the legal basis and nature of the processing, you may exercise the following rights:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Right of access<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You may ask whether Phytocontrol processes data concerning you and obtain a copy of that data.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Right to rectification<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You may request the correction or updating of inaccurate or incomplete data.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Right to erasure<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You may request the deletion of your data under the conditions set out in the GDPR.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Right to restriction<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You may request that the use of your data be temporarily suspended in certain situations.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Right to object<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You may object to processing based on legitimate interest, for reasons relating to your particular situation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You have an absolute, simple and free right to object to marketing.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Right to data portability<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Where processing is based on your consent or on a contract and is carried out by automated means, you may receive the data you provided in a structured, commonly used format.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Right to withdraw your consent<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Where processing is based on your consent, you may withdraw it at any time.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Right to set guidelines following your death<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You may set guidelines regarding the storage, deletion and disclosure of your data after your death.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Right not to be subject to a decision based solely on automated processing<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You have the right not to be subject to a decision based solely on automated processing that produces legal effects concerning you or significantly affects you, except in cases permitted by law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Phytocontrol does not implement, via the site, any decision producing such effects that is based solely on automated processing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">13. How to exercise your <strong>rights<\/strong>?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You may exercise your rights by contacting the data protection officer:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>By email:<\/strong><br\/><a href=\"mailto:dpo@phytocontrol.com\">dpo@phytocontrol.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>By post:<\/strong><br\/>Laboratoire Phytocontrol<br\/>For the attention of the data protection officer<br\/>Parc scientifique Georges Besse II<br\/>180 rue Philippe Maupas<br\/>30035 N\u00eemes \u2013 France<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your request must specify the right you wish to exercise and provide sufficient means of identifying you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Proof of identity may be requested only in the event of reasonable doubt as to your identity. It should not be sent unsolicited.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Phytocontrol will respond within one month of receiving your request. This period may be extended by two months due to the complexity or number of requests. In this case, you will be informed of this extension and its reasons.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">14. Complaint to the <strong>CNIL<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If, after contacting us, you believe that your rights are not being respected, you can submit a complaint to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Commission nationale de l&#8217;informatique et des libert\u00e9s \u2013 CNIL<\/strong><br\/>3 place de Fontenoy<br\/>TSA 80715<br\/>75334 Paris Cedex 07<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Website: <a href=\"https:\/\/www.cnil.fr\/\">www.cnil.fr<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">15. Links to <strong>other websites<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The site may contain links to websites, spaces or services operated by third parties, including the customer area, the Eshop Waters or partner platforms.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Phytocontrol is not responsible for the processing carried out independently by these third parties. We invite you to consult their own privacy policy before sending them personal information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">16. Amendment to <strong>this policy<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This policy may be amended to take into account:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>changes in law or regulations;<\/li>\n\n\n\n<li>recommendations from supervisory authorities;<\/li>\n\n\n\n<li>the evolution of our activities;<\/li>\n\n\n\n<li>the addition or modification of a form or service;<\/li>\n\n\n\n<li>changes concerning our service providers.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The date of the last update appears at the top of this policy.<\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\">In the event of a substantial change, specific information may be displayed on the site or communicated by any appropriate means.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Respect for privacy and the protection of personal data are a priority for Laboratoire Phytocontrol.&hellip;<\/p>\n","protected":false},"author":15,"featured_media":543463,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"page_category":[],"class_list":["post-23254","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.5) - 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